Recently during a trip across the US we had the opportunity to explore the airport in Phoenix (PHX) as we ended up with a much larger layover than originally expected. Since we typically we spend our time in the Admirals Club in PHX (as a benifit from the Citi AAdvantage Executive Card) we decided to explore a new lounge to post a review for those with out Admirals access. We chose The Club at PHX.
If you find yourself in PHX with a Priority Pass you should head over to the end of terminal 4 and The Club at PHX.
Size: There are two connected room areas with seating around tables as well as couches and chairs. One room has great windows with views of the tarmac and runways. The other room has no windows and subdued lighting. I would image this lounge could fill up pretty quick! We spent time from about 10am-1pm and during the lunch hour it got to about 75% capacity.
The food offerings were basic for the breakfast hours (the began to swap out for lunch around 11am) with toast, cereal, and fruit. Once the lunch came out there were more options with 2 types of pasta, hummus, pita bread, ect
We did not have much interaction with the staff but the front desk staff was friendly as we came in and the service during our stay was on par with most of the better lounges. There were attentive to clear away dishes and kept the food well stocked.
Most of the seating was tables and chairs, in the smaller room there were a few couches, but I could see those filling up quite quickly.
Sparse- we had to move a few times to be able to have access to an electrical outlet, of which there was only 1 working plug.
N/A there was no dedicated kids space, but in the smaller room in the corners there was a few areas of open space you could let the kiddos spread out between wingback chairs. Especially if you had toddlers or babies you could lay out toddler town between the chairs.
Overall it was a solid club, but to be honest if I was in PHX I would likely go to an Admirals Club instead. But if you only have access to Priority Pass lounges (via Amex Platinum or Chase Reserve) then its a great option.